Our services consist of all the services we provide now or in the future, including our online and mobile accounting and financial products.
The services will take advantage of additional services that Keloola offers. These might incur an additional fee that we’ll let you know about when you sign up for those services.
Fees and Subscriptions
When you create a subscription to use our services and accept these terms, you become a subscriber. If you’re the subscriber, you’re the one responsible for paying for your subscription.
The payment of the subscription fee is made by online payment and should be followed our payment terms apply.
The subscriber can not request for any refund for all the payments that are paid for Keloola.
Your subscription continues for the period covered by the subscription fee paid or payable.
At the end of each billing period, these terms automatically continue for a further period of the same duration as the previous one, provided you continue to pay the subscription fee in accordance with the pricing plan.
The subscriber responsible for paying all other external fees and taxes associated with your use of our services wherever levied. The subscriber responsibility includes withholding tax if it applies, unless we already process that withholding tax. Keloola may collect geographical location information to determine the subscriber’s location, which may be used for tax purposes. This means location information you give us must be accurate for tax residency purposes.
Subscriber Rules
The subscriber can not transfer the subscription.
The subscriber can change or stop that access at any time. The subscriber can not request for a refund regarding the subscription termination.
The subscriber is responsible for resolving any disputes of over access to your subscription.
The subscriber is responsible for all the invited users’ activity.
T he subscriber has the rights to receive services according to the package selected.
The subscriber is required to pay on time the payments of the services.
The subscriber promises that you’ll keep your information (including a current email address) up to date. You’re responsible for providing true, accurate and complete information and for verifying the accuracy of any information that you use from our services for your legal, tax and compliance obligations.
The subscriber is responsible for protecting the username and password from getting stolen or misused. Our service has minimum password standards but you will ensure that passwords are very strong and not easily guessable.
Privacy
Keloola respects the subscriber privacy and takes good data protection. You acknowledge that we describe how we process your data that you enter into Keloola, like your name and email address.
When you use our services, we may create anonymised statistical data from your data and usage of our services, including through aggregation. Once anonymised, we may use it for our own purposes, such as to provide and improve our services, to develop new services or product offerings, to identify business trends, and for other uses we communicate to you.
Intellectual Property Rights Information
Keloola, the Keloola logo is a registered trademark and/or registered in Indonesia.
Keloola's products, services, web content and related materials (collectively, "Offerings") are owned by Keloola, and all rights in such Offerings are reserved by Keloola and/or its licensors.
Keloola's Anti-Piracy Information resource provides basic information on software piracy and its negative effects on businesses and consumers, including the risks associated with purchasing or using counterfeit CD media. This resource also includes information on how to check certain products for authenticity and how to report piracy directly to Keloola.
Confidentiality
While using our services, you may share confidential information with us, and you may become aware of confidential information about us.
Representations and Warranties
The subscriber guarantees to fulfill all provisions of these Rules.
The subscriber declares and guarantees that all data or information provided is accurate.
The subscriber hereby agrees and undertakes to implement the obligations under these Rules.
The subscriber guarantees that if any lawsuit and/or claim arises due to any actions and/or violations committed by the subscriber, the subscriber shall indemnify Keloola from any form of liability, impact, and compensation resulting from such lawsuit and/or claim.
The subscriber guarantees to duplicate or back up all of the data that has been registered or saved in the Keloola website to avoid data loss beyond Keloola's control. Keoola is not responsible for all the lost data in the website Keloola.
Termination
You may choose to terminate your subscription at any time by providing Keloola with one month’s written notice in advance. You’ll still need to pay all relevant subscription fees up to and including the day of termination.
Keloola has the right to terminate the subscriber, if:
you breach any of these terms and do not remedy the breach within 14 days after receiving notice of the breach,
you breach any of these terms and the breach cannot be remedied, or
you or your business become insolvent, your business goes into liquidation or has a receiver or manager appointed over any of its assets, you become insolvent or make any arrangement with your creditors, or become subject to any similar insolvency event in any jurisdiction.
If you fail to pay subscription fees, we will take reasonable steps to notify you of the failure. Subject to the processing and payment timing of your bank or credit or debit card provider:
if you do not pay within 1 days of the date on which the subscription fees became due and payable, Keloola may suspend your subscription, and
if you do not pay within 90 days from the date on which the subscription fees became due and payable, Keloola may terminate your subscription.
If you request to terminate early, your subscription can not be refunded based on these terms and conditions.
In this case, you can reactivate your subscription by paying any outstanding subscription fees in full.
Liability and indemnity
You indemnify us against all losses, costs (including legal costs), expenses, demands or liability that we incur arising out of, or in connection with, a third-party claim against us arising from your use of our services or any third-party product, except for losses arising from:
a breach of these terms by Keloola, its employees, contractors or agents, or
any gross negligence, wilful misconduct, fraud or material error that was solely the responsibility of Keloola, its employees, contractors or agents.
For this indemnity, Keloola will take reasonable mitigation measures where possible.
Limitation of liability: Our liability to you in connection with our services or these terms, in contract, tort (including negligence) or otherwise, is limited as follows:
We have no liability arising from your use of our services for any loss of revenue or profit, loss of goodwill, loss of customers, loss of capital, loss of anticipated savings, legal, tax or accounting compliance issues, damage to reputation, loss in connection with any other contract, or indirect, consequential, incidental, punitive, exemplary or special loss, damage or expense.
For loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data from our available backups.
Governing Law and Dispute Resolution
These terms and conditions are subject to the provisions and regulations applicable according to the Laws of the Republic of Indonesia.
In the event of a dispute between the Parties regarding the implementation of these Terms and Conditions, the Parties in good faith agree to resolve it through deliberation to reach a consensus.
In the event that the Parties are unable to resolve the dispute(s) within 30 (thirty) days from the date a dispute is submitted by a Party and notified to the other Party (or another period mutually agreed upon by the Parties), the dispute must be submitted to and finally resolved through the Arbitration in Indonesia.
Other Provisions
Keloola is not responsible for any delays in connection and/or access to services which are not caused by Keloola 's fault and/or negligence.
Thus, the subscriber hereby agrees and follows all these terms and conditions.
